Provides structured, evidence-based support for individuals and organizations impacted by critical incidents or disasters. Grounded in internationally recognized frameworks, services focus on stabilization, recovery, and resilience in professional and community settings.
Psychological First Aid (PFA)
PFA is the first line of support following a crisis. It promotes safety, calm, and immediate stabilization while helping individuals and teams manage acute stress reactions. The goal is to reduce distress, restore basic functioning, and connect people with the resources and coping strategies they need to move forward.
Service includes:
Rapid on-site or virtual deployment after a critical event
Emotional stabilization and grounding techniques
Assessment of immediate needs and risks
Practical assistance and linkage to ongoing supports
Psychological Recovery Competencies (PRC)
PRC extends the work of PFA by addressing longer-term recovery once the immediate crisis has passed. It supports individuals and teams in rebuilding confidence, meaning, and resilience.
Service includes:
Guided debriefing and reflective sessions
Coping-skills development and emotional regulation strategies
Reintegration planning for professional and personal functioning
Leadership consultation to strengthen system resilience
Response and Recovery in Behavioural Health After a Disaster
This integrated service focuses on the organizational and behavioural health systems affected by large-scale or high-impact events. It combines clinical expertise and operational strategy to ensure continuity of care and sustainable recovery.
Service includes:
Multi-phase crisis management and coordination
Team support and monitoring for secondary traumatic stress
System review and policy recommendations
Capacity-building workshops to enhance preparedness and resilience